How to Enable Auditing in Microsoft Dynamics 365 for Sales CRM
How to Enable Auditing in Microsoft Dynamics 365 for Sales CRM
Track changes in entities or fields
This week in Microsoft Dynamics Support, I am going to explain how to enable auditing in Microsoft Dynamics 365 for Sales CRM.
Auditing can be useful if you want to track changes to an entity or field, or several entities or several fields.
Since auditing can affect system performance, we usually recommend you enable auditing for only the specific entities required.
See below for video and instructions:
Enable auditing in Dynamics 365 entities
1.) Click on Settings > Customizations > Customize the System.
2.) Click Entities.
3.) Pick the entity that you want to audit.
4.) Go to General > Data Services and click the Auditing check box.
5.) Save and Publish.
After you perform these steps, you can close.
Track changes in audited entities
After you make changes to your system, if you want to monitor and see the logs, you can follow these steps:
1.) Go to Settings > System > Auditing > Audit Summary View.
Usually, if there are any changes made, you can see them recorded here.
View and manage audit log files
If you would like to see or manage the audit log files, you can follow these steps:
1.) Go to Settings > System > Auditing > Audit Log Management.
You will see the logs your system has created.
These log files can grow pretty big over time, so it’s a good idea to delete them when they are no longer needed. You can delete the oldest logs, but you can’t actually delete the current log, because it’s in use.
Our OnTrack CRM Success System helps you get the most from your CRM investment with support services including:
- unlimited diagnostic support
- unlimited answers to “How do I …?” questions
- annual system audits
- regular progress calls from a dedicated account manager
- + additional valuable services!
We offer OnTrack in both month-to-month or annual subscriptions, and because we stand behind what we do, we offer a 100% money-back guarantee and you can cancel your plan at any time!
Microsoft Dynamics 365 Business Central + CRM Integrated Demo | Dynamics Deep Dive Series
In This Demo You Will Learn To: Personalize your CRM to focus on the data that matters most. Create custom dashboards to track critical metrics efficiently. Use data views to help your team make smarter, faster decisions. Simplifying Sales with Microsoft Dynamics 365...
How to Track Your Goals and Metrics in Microsoft Dynamics 365 CRM – Dynamics Deep Dive Series
In the fast-paced world of sales, efficiency and clarity in managing goals and activities are extremely important. Microsoft Dynamics 365 CRM is a transformative solution for sales teams looking to enhance productivity and smash their sales targets. Join experts Peter...
Why MSP’s Should add CRM to their Solution Portfolios
We’re entering a new era in CRM. All the old reasons for customers buying CRM are still valid. But the advent of AI is making the case for renewed interest in CRM. To modify an adage, “If it’s interesting to my customers, then it is fascinating to me!”. AI is...
Boost Your MSP Earnings with Strategic Partnerships
Time is money, we’ve been told since childhood. The idea is that people should focus their attention on the things that bring value to them, and avoid the things that don’t. Since time is a precious resource, it makes sense to try and maximize its utility as it’s the...
CRM Launch in 5 Weeks – Get Results Fast!
CRM is becoming a must-have tool for businesses to stay competitive. But the process of setting it up often wastes time and resources without getting the expected results. To solve this, we've created a new approach that makes the implementation process easier and...
How Most CRM Project Fail & Yours Won’t | CRM Strategy
In today’s fast-paced business world, implementing CRM is more important than ever. However, the reality is that 40 to 70 percent of CRM projects fail, causing significant time and financial losses. This highlights the need for effective strategies rather than relying...
Do This to Avoid Wasting Time and Money With Your CRM
CRM as the Backbone of Competitive Advantage Investing in a CRM system can either significantly boost your business or fail to meet expectations. Enhancing sales growth, operational efficiency, productivity, customer retention, and responsiveness are crucial benefits....
Adding CRM to Your Solution Offering – Not Just a “Nice to Have”
Many MSP’s hesitate to add non-infrastructure solutions to their offerings. There are a lot of reasons for this: Lack of experience with the solution Fear of losing focus on the vital infrastructure solutions that make up the core offerings Uncertainty over the...
Why MSP’s Should Care About CRM
Every MSP cares about their customers. Reliability. Trustworthiness. Committed. These are the attributes that MSPs want to reflect back to their customers. In an earlier I post I talked about the pain that many customers are feeling because of a CRM install gone bad....
CRM Made Easy For Partners
CRM Simplified Every large tech company must have processes to make sales and marketing programs work. You obviously can’t have different ways of doing things all the time, so the need for process is important. But it sure can be tough for partners to navigate. This...
Dinesh Joseph is a Microsoft Dynamics and Sage CRM technical consultant at Azamba. He trains, supports, and consults for both new and experienced Dynamics 365 and Sage CRM users. He also provides analysis and customization for both systems and their integrations.
His goal is to help his customers run their CRM systems smoothly and efficiently.
Related articles:
Microsoft Dynamics 365 Business Central + CRM Integrated Demo | Dynamics Deep Dive Series
In This Demo You Will Learn To: Personalize your CRM to focus on the data that matters most. Create custom dashboards to track critical metrics efficiently. Use data views to help your team make smarter, faster decisions. Simplifying Sales with Microsoft Dynamics 365...
How to Track Your Goals and Metrics in Microsoft Dynamics 365 CRM – Dynamics Deep Dive Series
In the fast-paced world of sales, efficiency and clarity in managing goals and activities are extremely important. Microsoft Dynamics 365 CRM is a transformative solution for sales teams looking to enhance productivity and smash their sales targets. Join experts Peter...