How to Create a Calculated Field on a Form in Microsoft Dynamics 365 for Sales CRM

by | Microsoft Dynamics 365

How to Create a Calculated Field on a Form in Microsoft Dynamics 365 for Sales CRM

by | Jul 26, 2018 | Microsoft Dynamics 365

Personalize your fields

This week in Microsoft Dynamics Support, we’ll look at how to create a calculated field on a form in Microsoft Dynamics 365 for Sales CRM.

In this example, I’m going to add a field called “anniversary” to my accounts. This field will display the anniversary of our relationship with each company.

You can modify the instructions below to create other calculated fields in other entities.

See below for video and instructions:

Create a calculated field

1.) Go to Settings > Administration > Customization > Customize the System.

2.) Select Entities > Accounts > Fields, then click New to create a calculated field:

Customize Entities Accounts Fields Microsoft Dynamics 365 for Sales CRM

3.) Enter a Display Name and Data Type, then set the Field Type to Calculated:

Create a Calculated Field Microsoft Dynamics 365 for Sales CRM

You can also enable field security, enable auditing, add a description, etc. But for this example, we’ll skip those extra steps.

4.) Click Edit to set up the field function, then set the Action to ADDMONTHS(12,createdon)and click the ✔ button:

Set Anniversary Calculated Field Microsoft Dynamics 365 for Sales CRM

5.) Click Save and Close.

6.) Click Publish all Customizations:

Publish All Customizations Microsoft Dynamics 365 for Sales CRM

 

Add a calculated field to a form

1.) Go to the record you want to add a calculated field to and click Form:

Add Form to Account Record Microsoft Dynamics 365 for Sales CRM

2.) Find the field you want to add in the Field Explorer, then drag and drop it into the formwhere you want it to appear:

Add Calculated Field to Form Microsoft Dynamics 365 for Sales CRM

3.) Click Save and then Publish, then close the form window.

4.) Click F5 to refresh the record sceen.

You should now see your calculated field on the record:

Calculated Field Added to Account Form Microsoft Dynamics 365 for Sales CRM

 

Looking for a helping hand with Dynamics 365?

Our OnTrack CRM Success System helps you get the most from your CRM investment with support services including:

  • unlimited diagnostic support
  • unlimited answers to “How do I …?” questions
  • annual system audits
  • regular progress calls from a dedicated account manager
  • + additional valuable services!

We offer OnTrack in both month-to-month or annual subscriptions, and because we stand behind what we do, we offer a 100% money-back guarantee and you can cancel your plan at any time!

Why MSP’s Should add CRM to their Solution Portfolios

We’re entering a new era in CRM.   All the old reasons for customers buying CRM are still valid.  But the advent of AI is making the case for renewed interest in CRM. To modify an adage, “If it’s interesting to my customers, then it is fascinating to me!”.  AI is...

Boost Your MSP Earnings with Strategic Partnerships

Time is money, we’ve been told since childhood.  The idea is that people should focus their attention on the things that bring value to them, and avoid the things that don’t. Since time is a precious resource, it makes sense to try and maximize its utility as it’s the...

CRM Launch in 5 Weeks – Get Results Fast!

CRM is becoming a must-have tool for businesses to stay competitive. But the process of setting it up often wastes time and resources without getting the expected results. To solve this, we've created a new approach that makes the implementation process easier and...

How Most CRM Project Fail & Yours Won’t | CRM Strategy

In today’s fast-paced business world, implementing CRM is more important than ever. However, the reality is that 40 to 70 percent of CRM projects fail, causing significant time and financial losses. This highlights the need for effective strategies rather than relying...

Do This to Avoid Wasting Time and Money With Your CRM

CRM as the Backbone of Competitive Advantage Investing in a CRM system can either significantly boost your business or fail to meet expectations. Enhancing sales growth, operational efficiency, productivity, customer retention, and responsiveness are crucial benefits....

Why MSP’s Should Care About CRM

Every MSP cares about their customers. Reliability. Trustworthiness. Committed. These are the attributes that MSPs want to reflect back to their customers. In an earlier I post I talked about the pain that many customers are feeling because of a CRM install gone bad....

CRM Made Easy For Partners

CRM Simplified Every large tech company must have processes to make sales and marketing programs work. You obviously can’t have different ways of doing things all the time, so the need for process is important. But it sure can be tough for partners to navigate. This...

Dinesh Joseph is a Microsoft Dynamics and Sage CRM technical consultant at Azamba. He trains, supports, and consults for both new and experienced Dynamics 365 and Sage CRM users. He also provides analysis and customization for both systems and their integrations.

His goal is to help his customers run their CRM systems smoothly and efficiently.

Related articles:

Why MSP’s Should add CRM to their Solution Portfolios

Why MSP’s Should add CRM to their Solution Portfolios

We’re entering a new era in CRM.   All the old reasons for customers buying CRM are still valid.  But the advent of AI is making the case for renewed interest in CRM. To modify an adage, “If it’s interesting to my customers, then it is fascinating to me!”.  AI is...