by Patrick Nantel | Apr 8, 2024 | Microsoft Dynamics 365, Partners
Why MSP’s Should add CRM to their Solution Portfolios We’re entering a new era in CRM. All the old reasons for customers buying CRM are still valid. But the advent of AI is making the case for renewed interest in CRM. To modify an adage, “If it’s interesting to my...
by Patrick Nantel | Apr 2, 2024 | Microsoft Dynamics 365, Partners
Boost Your MSP Earnings with Strategic Partnerships Time is money, we’ve been told since childhood. The idea is that people should focus their attention on the things that bring value to them, and avoid the things that don’t. Since time is a precious resource, it...
by Patrick Nantel | Mar 12, 2024 | Microsoft Dynamics 365, Partners
Adding CRM to Your Solution Offering – Not Just a “Nice to Have” Many MSP’s hesitate to add non-infrastructure solutions to their offerings. There are a lot of reasons for this: Lack of experience with the solution Fear of losing focus on the vital...
by Patrick Nantel | Mar 8, 2024 | Microsoft Dynamics 365, Partners
Why MSP’s Should Care About CRM Every MSP cares about their customers. Reliability. Trustworthiness. Committed. These are the attributes that MSPs want to reflect back to their customers. In an earlier I post I talked about the pain that many customers are feeling...
by Patrick Nantel | Mar 4, 2024 | Microsoft Dynamics 365, Partners
CRM Made Easy For Partners CRM Simplified Every large tech company must have processes to make sales and marketing programs work. You obviously can’t have different ways of doing things all the time, so the need for process is important. But it sure can be tough for...