How Constant Iteration Leads to CRM Success | CRM Strategy
In today’s fast-paced business environment, having a CRM system is more important than ever. But the real benefits come from making it a long-term part of your business. To make it a powerful asset for your team and transform your business there are steps that are...
Microsoft Partners’ Quest: Discovering Opportunities in the Digital Landscape
It's a mystery. Imagine that you’re a traveler. You are on a journey through an unfamiliar environment, with no map and only a flashlight to guide you. On this journey, you must find items of significant value. If you don’t find them, your journey ends in failure. Now...
Behind the Scenes of a Hassle-Free CRM Partnership
Running a managed service provider (MSP) business is no easy feat. As your company grows, the complexities multiply. You find yourself managing an inconsistent lead flow, juggling multiple roles, and constantly trying to stand out in a competitive market. These...
Go Slow for Faster CRM Adoption? | CRM Strategy
Moving too fast can slow your CRM adoption and overwhelm you. With 40 to 70% of CRM projects failing, you don't want all of your time and effort wasted by not taking the best approach to your implementation. Spending over a year on a solution that doesn’t work can...
Top 5 Reasons MSPs Don’t Discuss CRM with Their Customers – And Why They Should
1. They don’t think of it. Who can blame them? MSPs provide so much service, it's hard to keep track. It’s no wonder that many providers tune out anything out of their wheelhouse so they can focus on what they’re explicitly paid to do. But someone is talking to their...
How to Pick THE PERFECT CRM | CRM Strategy
As a small or medium-sized business, managing customer data can be a challenge. You’ve probably found yourself relying on a combination of Outlook, spreadsheets, and even sticky notes to keep track of interactions and important details. This scattered approach makes...
Webinar: Effortless Integration, Maximum Impact: CRM in a Can Meets emfluence
Welcome to episode 9 of our partner webinar series: Partnering For Success – Better Together! In this episode, Sandie Knight and David Cacioppo discuss the seamless integration between CRM in a Can and emfluence. During the webinar, they will go through a demo on how...
Webinar: Accelerate Your Copilot Practice and Marketing
Welcome to episode 8 of our partner webinar series: Partnering For Success - Better Together! In this episode, Erik Frantzen and Larry Zusman will join us to discuss new Copilot offerings. Dynamics 365 partners looking for more revenue from new business and value-add...
Webinar: Navigating Software Licensing for Customer Success – Microsoft Partner Webinar Series
Strategizing Software Licensing for Enhanced Customer Value! Are you a dedicated software reseller looking to supercharge your customers' software purchasing experience? We invite you to our upcoming webinar, where we'll dive deep into the realm of Empowering...
Webinar: Accelerate Your Success: Unleashing the Power of IAMCP Membership
We're thrilled to share some exciting news with you. Our Azamba Partner Webinar Series is back with its sixth episode, titled “Accelerate Your Success: Unleashing the Power of IAMCP Membership " Mark your calendars for July 26, 2023, at 1 pm Eastern, because you won't...
Peter Wolf & Copiloting the CRM Journey: Podcast
A Decade of Enterprise Software Evolution and What Lies Ahead for CRMIn a special episode commemorating the 10th anniversary of the "Enterprise Service Podcast," our company president, Peter Wolf, shares invaluable insights into the current state and future of CRM....
Why “Less is More” | CRM Strategy
Success with CRM doesn’t always require an all-in approach. The “Less is More” strategy ensures successful CRM adoption by focusing on the Minimum Viable Product (MVP) to achieve a faster return on investment, stronger adoption, and keeping budgets small. CRM is...
From Start-Up to Standout: Differentiating Your MSP in a Competitive Market
There’s a very common MSP origin story out there that is just fascinating.It starts with someone maybe 20 years ago who found themselves repairing laptops and desktop computers for friends and family at their kitchen table. After a while, this person listened to all...
P2P and the Lead Flow Conundrum
Ask most MSP owners what their biggest struggle is, and lead flow often comes back as the answer. And what is the most common way to get leads? Usually it’s a referral. What’s wrong with referrals as a lead flow source? Absolutely nothing. They are often the most...
Staying Relevant – The MSPs Dilemma
It's just not fair.When you offer a service that helps the customer so completely, 24 hours a day, 7 days a week, and 365 days a year that the customer no longer notices, it can be tough to be asked “What have you done for me lately?” at contract renewal time. If...
Launchpad Release: More Features for Dynamics 365 Users!
We are thrilled to announce the official release of Launchpad, an innovative app designed to empower Dynamics 365 users to unlock the full potential of their CRM system. Launchpad is engineered to seamlessly integrate with your CRM, providing a host of features to...
Exploring Advanced Data Analysis Techniques with Dynamics 365
Overview Data management plays a critical role in Customer Relationship Management (CRM) and sales operations. Effective decision-making and management oversight heavily rely on the ability to present and analyze data efficiently. In this guide, we will explore the...
Dynamics 365 Marketing: Exploring Strategies with Event Planning and Lead Scoring
In this article, we will delve into the exciting realm of event planning and continue our discussion on lead scoring. If you recall our previous discussion, we touched upon real-time marketing and outbound marketing features. Today, our goal is to provide an overview...