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How can you make common tasks dead simple for your account managers to perform? Most people see CRM as merely a giant...
Is your CRM system helping your account managers to reach their goals? If you are embarking on a new CRM...
Requirements gathering is a critical, intricate, and time consuming process that lays a strong foundation for project success. The decision to implement a new software system represents the client’s strategic planning to provide employees the tools necessary to...
What Are the Variables to Ensure a Successful CRM Implementation? Let’s face it, not all CRM (Customer Relationship Management) implementations are successful. Many of them do not deliver to their expectations – while others just plain fail. So how does this...