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The 6 Pillars of CRM Data Quality
It’s about more than just data integrity.
How to Set Up Mobile Offline Profiles in Microsoft Dynamics 365 Customer Engagement
Filter the data you want available offline.
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How to Create an Email Notification Workflow in Microsoft Dynamics 365
Set it up in 3 easy steps
Requirements Gathering: Laying the Foundation for a Successful Project
Requirements gathering is a critical, intricate, and time consuming process that lays a strong foundation for project success. The decision to implement a new software system represents the client’s strategic planning to provide employees the tools necessary to...
9 Variables to Ensure a Successful CRM Implementation
What Are the Variables to Ensure a Successful CRM Implementation? Let’s face it, not all CRM (Customer Relationship Management) implementations are successful. Many of them do not deliver to their expectations – while others just plain fail. So how does this...