Microsoft Dynamics 365 Services

Microsoft Dynamics 365 CRM Services with a 100% Money-Back Guarantee.

How can we offer Microsoft Dynamics 365 services with a 100% Money-Back Guarantee when industry analysts report 40 – 70% of CRM projects end in failure?

It’s simple.

1. We care about our customers and are totally devoted to your success.
2. We are specialists in success through CRM and we take it seriously.

Our mission is to provide CRM services to help your business reach your goals through the use of CRM and related technology like automation, process flows, dashboards, reporting, and more.

We’ve been helping small- and medium-sized businesses like yours successfully adopt CRM since 2001. 

We know the technology, inside and out. Our team of experts have helped over 400 organizations successfully implement CRM.

More importantly, we know what you really want out of CRM and we know how to help you get it.

We provide proven, results-oriented, structured, fixed-fee, packaged services designed to make it easy for you to achieve your goals.

And we offer different options for all of our services so you can pick the package that meets your needs and budget.

All backed with that 100% Money-back Guarantee.

Our goals aligned with yours — focused on your success.

If you are using another CRM, we can provide some general guidance to help you be more successful or, if you are ready to do so, we can help you migrate. 

Getting Started with CRM?

If you are like many organizations, you are using some combination of spreadsheets, Outlook, and accounting systems to act as a “kind of” CRM system.

Not a problem.

Each year, we help dozens of businesses like yours get up-and-running with our Microsoft Dynamics 365 CRM Implementation Services.

These services cover the core product Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Marketing, and related add-ons and customized solutions.

Our proven, structured CRM onboarding services are designed to get you fully trained and using CRM within 3 – 6 weeks and we provide specific guidance and hand-holding in the first month after go-live to ensure you are properly on the path to success.

Coming from Another CRM System?

A large, and growing, number of businesses come to us each year expressing dissatisfaction with their current CRM system, including Salesforce.com, Sugar, Hubspot, Zoho, and other industry leaders.

The fact is that too many businesses have selected a “bad fit” CRM solution and find their goals are left unmet. Microsoft Dynamics 365 combined with Microsoft 365 / Microsoft Office 365 creates a powerful, easy-to-use solution that helps businesses streamline operations and reach their goals.

If you are in this camp, we have you covered with our CRM System Migration Services.

We’ll work with you to figure out what information should come over and map it out to the new system, conduct a trial migration, and make sure your go-live goes smoothly and stress-free using our proven, structured CRM onboarding process.

Struggling with Your Current CRM System?

If you are struggling with your current Microsoft Dynamics 365, we can help.

If it helps, you are not alone. A lot of businesses find that they are barely using their CRM system or it’s not actually helping them in material ways.

There are a lot of factors that lead to this situation and our twenty years of experience in assisting nearly 500 small- and medium-sized businesses have helped us develop a strong understanding of what works and what doesn’t. We’ll share our best practices, tips and tricks, and expertise to help you turn around your Dynamics 365 Sales implementation.

We offer a free, quick CRM Audit or a more comprehensive CRM System Review.

Both are designed to give you specific feedback and guidance – suggestions on tweaks and changes to help you turn around your implementation and take full advantage of your CRM system.

Looking for Microsoft Dynamics 365 CRM Training Services?

We offer comprehensive training options for Microsoft Dynamics 365.

Our CRM Training Services are a combination of Administrative and End User Training Videos alongside remote Coaching Calls. This allows you freedom to have your people take training when it makes sense and still have a set time to discuss any points of confusion with a CRM Success Coach – the Azamba CRM expert who will be assigned to help you. 

We are also open to customized training services so feel free to ask if you have something particular in mind.

Want to Tweak or Customize Your Microsoft Dynamics 365 CRM System?

While out-of-the-box CRM can be a great foundation, most organizations will tweak the system to take it to new heights.

We offer a full range of CRM Custom Development Services to help you streamline, automate, and optimize your business.

We can tweak screens, create integrations to other systems, build automated follow-ups, set up process flows, create custom buttons and functions, and much, much more.

You can have us to “do it all” or you can have us provide advice and guidance so you can be self-sufficient. We have customers on both ends of the spectrum and everywhere in the middle. Let us know what works best for you.

Looking for Microsoft Dynamics 365 Support Services?

Our dedicated Help Desk is ready to provide you CRM Support Services with our certified Microsoft Dynamics 365 Experts who troubleshoot and resolve CRM technical and business issues all day long.

We prefer that companies looking for help sign up for our “all you can eat”, unlimited support offered under our OnTrack CRM Virtual Coworker Plans. Those plans are designed to ensure your long-term success with CRM and we act as a virtual co-worker for a fixed monthly fee.

If you aren’t ready for that and you have a burning technical issue, you can request On Demand Support from us and we’ll be happy to assist you.

Unsure of What you Need but Feel You Need “Something”?

This is a very common feeling. It’s hard to know what we don’t know and, with CRM, the options are unlimited so … where do you start?

Feel free to check out our resources here or on our YouTube channel or follow us on LinkedIn where we continue to share ideas, tips, tricks, and best practices for optimizing CRM usage. 

Or schedule a call with Peter Wolf, our President and Founder to discuss your needs and goals. 

Ready to learn more?

Schedule an intro call with Peter Wolf to learn what Microsoft Dynamics 365 can do for your business!